Reviewers praise the welcoming staff and veterinarians—particularly Dr. David and Dr. Rachel McAuley—for their gentle care and clear communication. However, one reviewer expressed serious concerns about high pricing, delayed urgent care, and a tragic outcome that left them feeling unsupported.

• Highly praised veterinarians: Dr. David and Dr. McAuley noted for exceptional care
• Friendly, welcoming staff who make pets and owners feel comfortable
• Concerns about high diagnostic costs ($977 estimate) and pricing transparency
• One report of insufficient urgency for sick pet and closure before posted hours
• Strong reputation for routine care, follow-up plans, and multi-pet households