Reviewers are deeply divided. While some praise Dr. Navarro's expertise and care, most complaints center on front-desk staff who are described as unprofessional, defensive, and difficult to reach. Billing discrepancies, poor phone communication, and perceived rudeness recur frequently.

• Dr. Navarro praised for knowledge, care, and detailed explanations
• Chronic phone access issues; staff rarely returns voicemails
• Front-desk staff reported as unprofessional, rude, and defensive
• Billing disputes and unclear pricing estimates cause frustration
• Questionable service recommendations (e.g., unnecessary blood tests)