Reviewers are deeply divided on VCA Animal Hospital. Many praise Dr. Tran and staff for compassionate care, strong communication, and thorough attention to pet concerns, while one detailed negative review alleges serious diagnostic failures, negligence, and inflated costs that resulted in thousands in treatment expenses.

• Dr. Tran and team praised for calm, attentive care and clear communication
• Quick check-in and efficient appointments noted by satisfied patients
• One reviewer reported missed heartworm prevention and failure to diagnose malignant tumor
• Costs frequently exceed $300 per visit; one case cited $5k+ in preventable treatment
• Strong recommendation from those who felt their pets received life-saving diagnostic care