Reviewers describe a hospital with notably inconsistent quality and care. While some praise compassionate staff and thorough attention, others report missed diagnoses, poor communication, staffing challenges, and pricing concerns that rival the highest in Seattle.

• Compassionate, patient care with seniors and anxious pets—when fully staffed
• Serious diagnostic misses reported (missed dental infection, kidney disease oversight)
• Delayed communication and minimal explanation of test results
• Among Seattle's most expensive; pricing based on neighborhood median income
• Staffing instability; temporary vets and understaffing mentioned across reviews