Reviewers consistently praise VCA Fairleigh's compassionate staff, knowledgeable doctors, and personalized care—particularly for geriatric and anxious pets. However, concerns arise around pricing practices and occasional clinical judgment decisions that some perceive as profit-driven rather than patient-centered.

• Dr. Rainey and staff highly praised for compassion, patience, and detailed explanations
• Personalized, attentive care noted across geriatric, critically ill, and anxious pets
• Significantly higher pricing compared to other providers; sticker shock reported
• One case raised concerns about inappropriate vaccination for ill senior dog
• Free first exam and waitlist option appreciated by new clients