Reviewers praise this 24/7 emergency facility for exceptional compassion, gentle end-of-life care, and responsive service at reasonable prices. However, one critical review documents a refusal to treat a poisoned dog during a busy period, directing the owner elsewhere where the dog's life was saved.

• 24/7 emergency availability with quick phone response and minimal wait to be seen
• Exceptional compassion during euthanasia/end-of-life care, including follow-up condolence cards
• One serious incident: turned away poisoned dog due to being busy; dog nearly died
• Affordable emergency care compared to major metros like SF
• Staff described as kind, caring, and emotionally supportive during crises