Reviewers consistently praise Veterinary Vision for compassionate, knowledgeable veterinary care and a genuinely caring staff—though one patient reported a significant scheduling failure and subsequent account blocking that damaged their trust.

• Dr. Li Puma praised for excellent surgical skills, clear communication, and empathetic bedside manner
• Staff noted as exceptionally kind, helpful, and genuinely happy to work there
• Emergency care and post-operative follow-up handled with attentiveness and reassurance
• One patient experienced severe scheduling delays (3+ hours) and disputed account blocking across Sage Clinics