Reviewers are deeply divided on this emergency clinic. Many praise compassionate, attentive staff and patient care—especially during difficult end-of-life situations—while others report long wait times, rushed exams, high costs, and significant medical documentation errors that left them frustrated and questioning the clinic's competence and priorities.

• Staff praised for compassion, especially during euthanasia and difficult moments
• Long wait times reported (1–4 hours) despite emergency designation
• Concerns about high costs and focus on paperwork/charging over care
• Medical documentation errors noted as unethical and medically problematic
• Mixed experiences: some pets receive excellent attention, others felt rushed/neglected