Reviewers praise Walnut Street's compassionate staff—particularly Whitney—and convenient 7-day schedule, but recent visits reveal concerning lapses in communication about plan renewals, inconsistent service quality, and potential safety issues like mislabeled medications and unsanitary conditions.

• Staff member Whitney earns consistent praise for exceptional handling of anxious and excitable pets
• Open 7 days a week with reasonable pricing appreciated by long-term clients
• Doctors Dr. Suji and Dr. Rit noted for attentiveness and clear explanations
• Recent complaints about expired plan renewal notices and unexpected upfront charges
• Safety and cleanliness concerns reported including mislabeled medication and blood on floors