Reviewers consistently praise WellHaven's compassionate, skilled veterinary care and reasonable pricing, with staff noted for patience with anxious pets. However, one detailed account raises serious concerns about the Hazel Dell location's record management system, inconsistent information, and poor communication across separate clinic locations.

• Gentle, patient handling of anxious and reactive dogs; staff takes time to make nervous pets feel safe
• Reasonable pricing; staff acknowledges and respects cheaper prescription options like Chewy
• Critical records management issue: no central database between locations; conflicting information provided
• Responsive care including diagnostics (heart echo, cardiac medication) with positive health outcomes
• Communication gaps and follow-up failures at Hazel Dell location damaged customer trust