Reviewers overwhelmingly praise York Veterinary Center for Dr. Herman's attentiveness, compassion, and diagnostic skill, along with the warm, professional staff. One significant negative review raises serious concerns about bedside manner during euthanasia and overall professionalism, creating a stark contrast in patient experiences.

• Dr. Herman praised for compassion, attentiveness, and thorough diagnostic reasoning
• Staff consistently described as warm, professional, and genuinely caring
• Handles complex cases well—international health certificates, behavioral challenges, difficult diagnoses
• One 1-star review alleges poor euthanasia procedure, lack of apology, and dismissive responses to complaints
• Strong loyalty among satisfied clients who travel distances to return